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Why GVTC?


GVTC e-Tech Services is the advanced support you need to keep your system up and running, so you can perform the daily tasks and functions you need to, quickly and easily.

One call. No hassles.
All the right technical answers.


Let’s face it. You can’t afford downtime. Especially when it comes to your computer system. Fortunately, GVTC has the answer - GVTC e-Tech Services. With GVTC e-Tech Services, you have comprehensive technical support that’s just a phone call away. When you do call, you’ll speak with a real, live person with the technical know how to address your specific issues. So you’re up and running sooner - no hassles, no headaches.

How can we help?


When it comes to computer issues, GVTC provides a full spectrum of support services:

  • General Troubleshooting
  • Computer Tune-Ups
  • Virus and Spyware Removal
  • Full System Scans
  • System Configuration
  • Automatic Updates
  • Training Sessions
  • All backed by guaranteed, best-in-class support!

GVTC e-Tech Services is:

  • Fast - Most computer issues are resolved within 30 minutes.
  • Convenient - Everything needed to resolve your computer issue is performed remotely.
    No need for a time-consuming service call.
  • Guaranteed - If you’re not happy, GVTC will refund your fee. It’s that simple.*

 

Packages


Our flexible support packages let you choose the level of support that’s right for you. From basic software set up to more comprehensive repairs and installations, the GVTC e-Tech Services staff is always ready to help at a moment's notice.


Tune Up ($49.95)

Periodic tune-ups help your system to function at its best. This package includes:

  • Cleaning of temporary files
  • Running all system updates
  • Reducing number of apps loaded at start up
  • Removing unused apps
  • Adjusting settings and defragmenting hard drive
  • Cleaning registry
Set Up ($59.95)

As part of this package, a technician will assist you with your newly upgraded system. The training session will cover common tasks and questions about the system. Your GVTC e-Tech Services technician will offer pointers on configuring automatic updates as well as building multiple user accounts to protect sensitive data.
Clean Up ($79.95)

Spyware and other common threats slow down your computer. This package includes:

  • Running system updates
  • Updating or installing anti-virus and anti-spyware software
  • Removing malicious software
  • Cleaning system of infections
  • Performing a full system scan for hidden infections
Repair ($99.95)

If you require a higher level of support, a GVTC e-Tech Services professional can provide the following:

  • General troubleshooting
  • Installation of all Windows and other software updates and configure automatic updates
  • Configuration of anti-virus software for full system scans
  • Repair browser-related issues
  • Repair operating system issues
Premier
($159.95 per year or
$69.95 + $12.95 per month)
 This package provides an unlimited level of technical support for any service GVTC e-Tech Services offers. With our Premier package, you have access to our technical staff as often as needed.


*GVTC e-Tech Services is guaranteed for 3 days. If the issue returns, let us know within 3 days and we will refund or remedy your service purchase price.


GVTC e-Tech Services is available for residential & business customers. All prices are subject to change, applicable taxes and surcharges are extra, hardware and software limitations may apply, and service-specific terms and conditions apply. All trademarks are the property of their respective owners