Cable TV Rates FAQs

I received a bill notification that my cable rate is increasing, why is this happening again?

We try to keep your rates as low as possible, however the skyrocketing costs of programming is forcing this increase.

When does the rate increase take place?

The rate increase will take effect on January 1, 2019.

Why can’t GVTC absorb the cost of the rate increase?

To minimize the financial impact to our customers, GVTC did absorb a percentage of the higher programming charged to our company. Taking on a greater portion of the increased programming fees would have an adverse effect on GVTC's overall business operations.

What rates are increasing?

  • Local Tier: $2.50 increase to $31.95
  • Top 100 Tier: $1.50 increase to $98.95
  • Broadcast fee: $1.00 increase to $10.95

Dish/Spectrum/Direct TV did not increase their rates.

All video providers increase their rates as their costs go up. It is just that each provider increases their service fees at different times.

What is GVTC doing to prevent these excessive increases from the broadcasters?

GVTC's position is that these rate increases are extremely excessive. We're fighting these broadcaster demands to keep your cable rates as low as possible and to continue delivering the channels you've come to expect from our company. Read more at www.tvonmyside.com.

Are cable rate increases going to continue to GVTC?

GVTC makes every effort to offer competitive rates and excellent customer service to all of our customers. There's not a predetermined plan to raise rates in the future. However, continued escalating costs for programming content may leave GVTC little choice but to adjust our rates accordingly.

Are there any financial programs that could provide me financial relief from these increases?

Unfortunately, there are no financial assistance programs available for cable TV customers.

I would like to cancel my service.

Please contact us at 800-367-4882 for retention offers.