Network Traffic
GVTC may access broadband traffic through deep packet inspection or similar means for the purposes of general maintenance and management of the network, as well as access broadband traffic upon request as required by law enforcement officials or court order.
How is your Personal Information used?
GVTC uses your information to tailor the features, performance, and support of Online Services, in connection with delivering its products and services to you. GVTC strives to deliver a compelling online experience that will ensure customers continuing to use the service. GVTC uses the information to personalize portions of the service. Some personalized services are available directly from GVTC, while others may be offered by its content partners. In addition, GVTC analyzes and evaluates customer input of its offerings to improve its services.
GVTC also uses Personal Information to provide you with information or samples you have requested and we use the non-personal information we collect to provide you with an enhanced experience.
GVTC does not rent, sell or trade your private information to any non-affiliated third party.
Who else is collecting your information?
GVTC is not responsible for third party websites you access through links on GVTC’s website or through use of our Online Services. GVTC does not control, nor is it responsible for, the privacy policies of third parties or their websites which may be collecting your information.
With whom do we share your information?
GVTC collects and reciprocally shares limited Personal Information between its GVTC.com website and Synacor, which hosts GVTC’s MyGVTC.com news & information portal to provide a more personalized experience. Such collection and sharing in this instance is limited to those accessing the MyGVTC.com service.
GVTC shares your content preferences and other information with (i) the social network from which you have connected to through GVTC’s website or online services; and (ii) with those companies and persons you share your information with through use of GVTC’s website or Online Services.
When you use GVTC’s website or certain of our Online Services, certain information you post or provide, such as name, profile, comments, posts and ratings, are shared with other users and posted on publicly available portions of GVTC’s web presence, including without limitation, chatrooms and bulletin and message boards. Please keep in mind, if you choose to disclose personal information when posting comments or other information or content through public GVTC Online Services, this information may become publicly available and may be collected and used by others, including people outside the GVTC online community.
GVTC will never willfully disclose individually identifiable information about its customers to a third party without first receiving that customer's permission unless GVTC believes in good faith that the law requires it or if necessary to protect the rights or property of GVTC.
How does GVTC protect your Personal Information?
GVTC takes precautions to protect your Personal Information against unauthorized access by retaining the information on a secure server, which is only accessible by authorized personnel.
No data transmission over the Internet can be guaranteed to be 100% secure and we will not be held liable should a third party illegally obtain your Personal information. While we diligently pursue efforts to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us, and you provide such information at your own risk.
GVTC takes special care in attempting to protect the safety and privacy of young people using its services. The GVTC site does not knowingly collect information about children and most of its site is not specifically directed to children.
How do you provide consent?
By using GVTC's website and accessing or using our online services, you agree with our Privacy Statement and our policies and procedures contained herein regarding the collection and sharing of your information.
Children under the age of 13 are not permitted to use our MyGVTC.com online services and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user’s Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parents’ permission before submitting information over the Internet. By using GVTC’s Online Services, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents’ permission to use GVTC’s Online Services.
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us via e-mail, you will have the opportunity to “opt-out” by following the “unsubscribe” instructions provided in the promotional e-mail you receive or by contacting us directly at scsupport@gvtc.net. Despite your indicated e-mail preferences, we may send you administrative e-mails regarding GVTC services, including, for example, administrative confirmations, and notices of updates to our Privacy Policy.
You may change any of your profile information by editing it in the profile settings page. You may request deletion of your Personal Information by contacting us at scsupport@gvtc.net, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives.
Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat any Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any e-mail we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services, without paying any royalties or other compensation to you.
How often are changes made to the Privacy Statement and how will you learn of the changes?
GVTC reserves the right to change, modify or update this Privacy Statement at any time without notice. In the event of any modification, we will post the changes in this Privacy Statement so that you will always know what information we are gathering and how we might use that information. However, if such changes are material, we will either announce the change on the home page of the site or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Statement to which you are bound.