Network Operations Center (NOC) Analyst

The primary responsibility is to ensure the successful and reliable operation of GVTC’s network. This position supports Network Operations Center core competencies, including but not limited to surveillance, maintenance, troubleshooting, incident management, change management, provisioning, backups, upgrades, SLAs, and documentation. Requirements of the job include day/evening/night shift work and participation in an on-call rotation for 24x7 coverage. Additional responsibilities include frequent interactions with Network Engineering to develop, test, and implement new features and systems in support of GVTC’s future growth opportunities. Cisco Certified Network Associate (CCNA) or higher certification is required.

In recent job satisfaction surveys conducted in both the San Antonio Express-News and the San Antonio Business Journal, our employees voted GVTC as a top place to work in South Texas. We service 40,000+ customers/members, and our products include telephone, cable TV, internet service, and security systems.

As a performance-based company, GVTC offers a competitive compensation and benefits package including medical, dental, vision, life insurance; bonus program opportunity; company matching of 8% on 401(k) contributions; paid time off; and recognition and reward programs.