Senior Network Operations Analyst

The primary responsibility is to ensure the successful and reliable operation of GVTC’s network. This position provides top-level support for Network Operations Center core competencies including but not limited to surveillance, maintenance, troubleshooting, provisioning, backups, upgrades, SLAs, documentation, incident management, and change management. Requirements of the job include 24x7 availability to assist the Network Operations Center with resolving network outages and supporting SLAs for applicable customers. Additional responsibilities include frequent interactions with Network Engineering to develop, test, and implement new features and systems in support of GVTC’s future growth opportunities. Also provides training for the Network Operations Center and other departments.

In recent job satisfaction surveys conducted, in both San Antonio Express-News and the San Antonio Business Journal, our employees voted GVTC as a top place to work in South Texas. We service 40,000+ customers/members and our products include telephone, cable TV, internet service, and security systems.

As a performance-based company, GVTC offers a competitive compensation and benefit package to include medical, dental, vision, life insurance; bonus program opportunity; company matching of 8% on 401(k) contribution, paid time off, recognition and reward programs.