Features

GVTC Advanced Hosted PBX offers a variety of available features for you to select when designing the communication needs for your office.


Most popular features attributes:

Find Me/Follow Me

A combination of MADN and Call Forwarding, it allows users to define how incoming calls are routed or forwarded to individuals or groups of inbound callers, ensuring that you receive important calls whether you’re at your desk, on the road, or anywhere else.

  • Call Forwarding- Avoid missed calls by having up to five phone numbers ring in a specified sequence when incoming calls meet specific criteria.
  • Multiple Appearance Directory Number (MADN) - Handle incoming calls more efficiently. Incoming calls ring up to ten phone numbers or extensions at the same time.

Mobility

Manage your business phone experience using on-line tools to:

  • Set calls to ring at your office and on your cell phone or at another office
  • Move in-progress calls: Need to leave the office but on an important call? Move a call from your desk phone to your cell easily.
  • Show your business caller ID when you make cell phone calls: Display your business number on outbound calls, regardless of which phone you use.

Online Management portal – Self Service

You can change the manner in which incoming calls are answered on demand using your Online Management portal. From the office, or from home, or anywhere you have access to the internet you can access and update your personal voice configurations real time.

Advanced Auto Attendant

An automated receptionist that provides a personalized message to callers with options for connecting to the operator, dialing by name or extensions, or connecting multiple configurable extensions. Menus are configurable based upon day of the week, time of day, or holidays, and can be managed in real time using your on line Management portal.

International Calling Scope

Enjoy unlimited long distance calling within the domestic United States, its territories and many popular international destinations including Canada, Mexico, United Kingdom, Ireland, France, Germany, Portugal, Spain, Italy, Israel, Argentina, Colombia, Costa Rica, Peru, Denmark, Netherlands, Norway, Sweden and more.

Station to Station Intercom

Point-to-point intercom functionality between two phones in the same group.

Internal Instant Messaging App for Business

Integration of your voice and mobility features with real-time enterprise communication services providing instant messaging (chat) and presence information for team members on your system.

Video Collaboration

Face-to-Face meetings are crucial sometimes but not always economically feasible. Video Collaboration Tools allow you to conduct a presentation while viewing your attendees. Having a personal connection builds trust among coworkers and customers and allows for important cues you may need to close a deal.

Webinar

A web-based tool that allows you to hold presentations, share your desktop and even hold whiteboard sessions online with anyone. Invitations can be sent out with all details and easily be added into each person’s calendar. It also integrates with the mobility tool and allows you to share files during chat sessions.

Touch Screen Phones

Advanced Hosted PBX Service is provided over the latest in business desk phone technology, such as Polycom’s line of VVX models. These phone sets feature color screens and touch screen performance to improve and enhance your voice experience.

Shared Call Appearance

Allows users to configure a second device for making and receiving calls with their account when they are away from their desks.

Other features:

  1. Three Way Calling
  2. Voicemail
  3. Message Waiting Indicator (Audible or Visual)
  4. Outgoing Call Blocking
  5. Selective Call Acceptance
  6. Priority Call
  7. Speed Dial
  8. Calling Name Delivery
  9. Calling Number Delivery
  10. Calling Name and Number Delivery
  11. Calling Number Delivery Blocking
  12. Call Forwarding Unconditional 
  13. Call Forwarding Busy
  14. Call Forwarding No Answer
  15. Call Forwarding Selective
  16. Anonymous Call Rejection
  17. Call Hold
  18. Multiple Call Appearances
  19. Consultative Call Transfer
  20. Blind Call Transfer
  21. Three Way Consultative Call Transfer
  22. Call Transfer Directly to Voicemail
  23. One Touch Call Transfer
  24. Voicemail Personal Greetings and Name Recording
  25. Do Not Disturb
  26. Extension Codes
  27. Call Park

 

Advanced optional features include:

  1. Music on Hold
  2. Non-published directory listing
  3. DID Blocks
  4. Auto Attendant 
  5. Incoming Call Manager
  6. Conference Call Account