Guadalupe Valley has policies in place to ensure that customers are able to access the lawful Internet content of their choice, run the Internet applications of their choice and to promote the continued development of the Internet. Guadalupe Valley’s network management practices are nondiscriminatory, application-neutral, and minimally intrusive. Guadalupe Valley may use one or more of the following to manage its network:
a. Capping a users bandwidth capacity with monthly usage thresholds per account;
b. Charging overage fees for the use of bandwidth over the specified capacity;
c. Application-agnostic, usage consumption-based prioritization of traffic;
d. Making additions or upgrades to increase network capacity;
e. Enforcing its Acceptable Use Policy and Terms and Conditions of service against customers abusing the network;
f. Using security protocols to ensure authentication of customers;
g. Monitoring the network to identify congestion, security breaches, malware or damage to the network;
h. Blocking spam;
i. Preventing viruses from harming the network; and
j. Thwarting denial of service attacks.
Network management practices are a necessity to guard against harmful threats to the network such as network congestion, security attacks, excessive spam, and viruses. Reasonable network management practices ensure that you will have the best possible broadband Internet experience.