The Voice Guidance feature ‘reads and verbally describes’ the actual text from the Menu as you navigate through the channels and the various menu selections. The feature temporarily overrides and mutes any of the content audio so you can clearly hear the program and menu descriptions.
To enable Voice Guidance, go to the Settings category of the guide, navigate to the Voice Guidance card and select ON in the right pane. If Voice Guidance is not listed in the Settings category of the guide, your equipment may not be compatible. Contact GVTC support at (800) 367-4882 to schedule a technician visit to upgrade your cable boxes.
Click here for Elevate Voice Guidance documentation